Last updated: 2026-07-28 · Version 2026-07-25.v1
Information we collect
When you contact us or submit a form we may collect your name, email address, mobile phone number, property address, project details, and preferences. Our website may also collect standard technical information such as IP address, user agent, page URLs, referring URLs, and marketing attribution parameters (UTMs, GCLID, FBCLID).
How we use information
- Responding to inquiries and providing estimates.
- Scheduling and delivering consultations and services.
- Communicating about active or past projects.
- Sending appointment reminders and service updates.
- Improving our website, services, and customer support.
- Complying with legal, tax, and contractual obligations.
How we store information
We store information using industry-standard tools including our customer relationship platform (GoHighLevel), email and calendar providers, hosting infrastructure, and analytics tools. These service providers process information on our behalf under their own security practices.
Service providers
Essential service providers such as our CRM, hosting, analytics, email, and communication providers may process information on our behalf so that we can deliver our services. These providers are not third-party marketing companies.
Mobile information & SMS
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with third parties.
When you check the SMS consent box on a form, we record the exact consent language, the date and time, the page, the form name, and related metadata to demonstrate that consent was voluntarily given. The consent language currently in use is:
By checking this box, I consent to receive conversational, appointment-related, service-related, and follow-up text messages from A1 Home Remodeling Inc. at the mobile number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchasing any goods or services. View our Privacy Policy and Terms & Conditions.
Cookies & analytics
We may use cookies, pixels, and analytics tools (such as Google Analytics or Meta Pixel) to understand how the site is used and to measure advertising performance. You can control cookies through your browser.
Advertising attribution
We may pass advertising click identifiers (such as GCLID and FBCLID) and UTM parameters into our CRM so we can understand which campaigns drive customer requests. These identifiers are not sold.
Your choices
- You can request access to, correction of, or deletion of your personal information by contacting us at customercare@a1hrinc.com.
- You can opt out of SMS at any time by replying STOP to any of our text messages.
- You can ask us to stop contacting you by phone or email by letting us know.
Contact
Questions about this policy? Contact us at customercare@a1hrinc.com or 424-345-2274.
See also our Terms & Conditions and Communication Preferences.